Contact and support
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Technical support
Graphical Installer is still in an active development - we at
unSigned, s. r. o. are still working hard on it and improving it to
be even better!
Althought we are doing our best, you can find a bug in this
product. In that case or if you have any question or problem
regarding it, do not hesitate and contact us.
Use our support email below and we will contact you shortly.
Usually we respond to all bug reports within one to two business
days, and will try to resolve the problem as quickly as
possible.
E-mail: customers[at]unsigned.sk
Technical support is available via email at no charge for all
customers. Although, we keep trying to answer everyone regardless
of whether you bought our product or not.
Before asking our support team, please read F.A.Q. (Frequently Asked Questions) where you can
find most common questions and answers to them.
If something fails to work, please note the behavior that occurs,
and then contact our support. The more details you can give
concerning the problem you have encountered, the faster we will be
able to solve it. We will want to know at least the following:
* The version of Graphical Installer that you are using as shown in
the Readme file.
* Windows version (including service packs and other fixes
installed) and regional settings
* Inno Setup version [build] (also specify plug-ins or other tools
if you use them in installer).
* Please describe the problem in as much detail as possible (with a
screenshot, if words fail).
Suggestions, Comments, Criticisms and Praise
If you have a suggestion on how we can improve Graphical Installer
to make it more powerful or easier for you to use, we will be very
happy to hear from you!
Please use email below to send us a suggestion. If you feel like
cursing us for some reason, or sharing your praise, or just simply
commenting on Graphical Installer, please don't hesitate to let us
know.
Your feedback is important to us in order to get an idea of how to
make Graphical Installer a better product for you.
E-mail: customers[at]unsigned.sk
Visit our website www.graphical-installer.com for news, support, and
discussion.
We believe that our web site is typically the quick and easy way to
find the information you are looking for. For additional
assistance, please submit your bug reports, comments or suggestions
to email mentioned above.